Job title: ServiceNow Lead/ Architect
Company: InterSources
Job description: Job Title: ServiceNow Lead/ Architect
Job Location: Greensboro, NC
Job Type: Full-TimeService NOW HRSD Consultant
- Certified Implementation Specialist – HRSD
- ServiceNow HR System Architecture – Plugins, HR Table Structure, Application Scoping
- Configure and Implement ServiceNow Core HR Applications and Employee Service Center – Users, Groups, Skills, and Roles, Assignment Rules, HR Services, HR Catalog Items, and Record Producers, HR Service Portal Branding
- Understand how to Configure Security Options to Protect HR Data
- Good Communication and presentation skills, Client handling.
- Java Scripting knowledge and hands on experience on it.
- Hands-on with ITIL Process implementation.
- Service-now for custom Application Design & Development.
- Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
- Hands-on design, development and deployment experience with the Service-now platform.
- Hands-on migrating data from different tools into ServiceNow.
- Good at creating required information for Reporting and Dashboards
- Knowledge of ITIL methodologies and processes.
- Service now Implementation Specialist & Admin
- Project Management skills
- Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional) )
- Good Communication and presentation skills, Client handling.
- Java Scripting knowledge and hands on experience on it.
- Hands-on with ITIL Process implementation.
- Service-now for custom Application Design & Development.
- Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
- Hands-on design, development and deployment experience with the Service-now platform.
- Hands-on migrating data from different tools into ServiceNow.
- Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
- Review work of development team.
- Create and execute development plans as appropriate to meet changing needs and requirements.
- Communicate and enforce coding standards
- Subject Matter Expert on the Application Portfolio Management Capabilities and Technical Best Practices
- Contribute to the thought leadership of the Application Portfolio Management Communities of Excellence
- Develop and utilize deep platform knowledge and expertise in:
- Workflow Configuration
- Application UI Configuration
- Development of client specific reporting and integration requirements
- Be accountable to ensure Practice deliverables to GEO Customer Delivery and customers are complete, consistent, of high quality, on time and deliver benefits
- Contribute to the continual improvement of Global Delivery and Practice business processes as well as the maturing of the IT Business Management portfolio, capabilities, expertise, best practices and solutions
- Coaching and mentoring of others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy
Expected salary:
Location: Greensboro, NC
Job date: Thu, 30 Jul 2026 06:13:48 GMT
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