Job title: Correctional Case Manager – Randolph Correctional Center

Company: State of North Carolina

Job description: Agency Adult CorrectionDivision COO – OperationsJob Classification Title Correctional Case Manager (S)Position Number 60072990Grade NC07About UsThe NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!Description of Work Reporting to a Correctional Programs Supervisor at a minimum custody male correctional facility, this position works in the Programs Department carrying a caseload of offenders. Other duties of this position include, but are not limited to, the following:1. Providing supportive counseling, conducting assessments, developing case plans, answering and following-up on offenders’ questions and concerns as well as making recommendations to the classifications committee.2. Communicating effectively with other staff, offenders and the general public and working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive.3. Performing crisis interventions to include suicide prevention.4. Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation, as well as transition planning and coordinating.5. Preparing written reports with accurately reflect date reviewed by various sources, reviewing, analyzing and evaluating various documents and behavior data gathered form interviews, written documentation and personal observation.Knowledge Skills and Abilities/Management PreferencesCandidates now meet the minimum qualifications of a position if they meet the Minimum Education and Experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required but applicants who possess the following skills are preferred:Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.Compensation and BenefitsThe State of North Carolina offers a comprehensive benefits package including:Health Insurance optionsRetirement PlansNCFlex Supplemental BenefitsPaid Vacation, Sick, and Community Service LeavePaid Parental LeaveVisit the State Benefits for additional information.Salary Range$37,377 – $65,408Workday Closure NoticeThis posting will close at 11:59 p.m. the night before the end date.This is a full-time position (40 hours per week) with established working hours and may require working beyond normal work schedule to meet business need.About Randolph Correctional CenterRandolph Correctional Center is a 226-bed minimum custody male facility located in Asheboro, NC, Randolph County. Randolph Community College works with the prison to provide adult education and preparation for GED test for offenders. Offenders may also be assigned to work in various capacities, such as a maintenance worker, librarian, recreation clerk, barber, canteen operator, or as clothes house or kitchen help at the prison.Supplemental Application InformationApplication ProcessNCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:Complete education history (including high school)Full work experience detailsCertificates and licenses, if applicableEducation must be from appropriately accredited institutions.Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.Applicants may be subject to a criminal background check and drug screen.If multiple applications are submitted, only the most recent application received before the closing date will be considered.Criminal Justice Certified PositionsIf applying for a position certified through the NC Dept. of Justice – Criminal Justice Standards Division, click this link for specific certification requirements: . ALL applicants must:Meet Criminal Justice Standards requirementsPass a criminal background checkProduce a negative drug screening resultSuccessfully complete medical and psychological evaluationsPossess a valid driver’s licenseEducation Equivalency VerificationThe State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at .Veterans’ and National Guard PreferenceApplicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB-23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD-256 or NGB-22, along with the state application.PREA RequirementThe NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape.” Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction:ADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.Contact InformationIf there are any questions about this posting other than your application status, please contact Celeste Robinson at or by phone at 919-582-6116. (Email is preferred and more efficient.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Associate’s degree in Criminal Justice, Human Services, Recreation OR a related field from an appropriately accredited institution; OR High School or General Educational Development (GED) diploma AND two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.Necessary Special Qualifications: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.EEO StatementThe State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter: Celeste Renee RobinsonEmail:

Expected salary: US$37377 – 65408 per year

Location: Randolph County, NC

Job date: Tue, 21 Jul 2026 03:06:18 GMT

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